Friday Night Quotes, June 16, Service

by Larry Oxenham, Publisher

If I have an overall pet peeve it concerns SERVICE, or more accurately, the lack thereof in America today. And that makes –

SERVICE a great topic for our Friday Night Quotes:
“Dear Customer Service. First of all, you should know that I’m typing this with my middle finger ….” Unknown
“Deep down, we believe that the problem put simply, is THEM. They, of course, believe WE are the problem.” Unknown
“Although your customers won’t love you if you give bad service, your competitors will.” Kate Zabriskie
“Customer. A person who indirectly pays for all your vacations, hobbies, and golf games, and gives you the opportunity to better yourself.” Unknown
“If you have a job without aggravation, you don’t have a job.” Malcolm Forbes
There’s a battle between what the cook thinks is high art and what the customer justwants to eat.” Mario Batali
“We make our money out of our friends. Our enemies will not do business with us.” Elbert Hubbard
People expect good service but few are willing to give it.” Robert Gately
“There’s a place in the world for any business that takes care of its customers – after the sale.”  Harvey MacKay
“There are no traffic jams along the extra mile.”  Roger Staubach
“One customer, well taken care of, could be more valuable than $10,000 worth of advertising.” Jim Rohn